DeNet (the "Company" or "We") is committed to protecting and respecting your privacy. In addition, we follow the Privacy Act 1988 and the National Privacy Principles that constitute the Act.

This Privacy Policy (together with our terms and services) governs our collection, processing and use of your personal information.

Personal information is information that is used to identify you or that your identity can be reasonably determined. This may include your name, address, email address and other contact details.

The purpose of this Privacy Policy is to inform you that:

1. The kinds of personal information we may collect about you and how it is used;

2. We use information about IP addresses and our use of cookies;

3. How your personal information is disclosed to third parties;

4. You have the ability to access, correct, update and delete your personal information;

5. We have taken security measures to prevent the loss, misuse or tampering of personal information under our control.

Collection and use of personal information

We may collect your personal information if you use this website, open an account to use the platform or perform any transaction on the platform. We may also collect personal information about you through recordings of telephone conversations between us and you (or your representatives) and through publicly available registration forms.

Some of the personal information we collect is required for us to comply with our legal and regulatory obligations (for example, information required to verify your identity). Therefore, the personal information we collect is necessary in order for us to provide you with our services effectively and efficiently.

The types of personal information we collect may include: your name; your photographic identification; your address; your telephone number; your email address; your banking information including account number; your date of birth; and transactions about you Information.

We may use your personal information for the following purposes:

1. To allow you to open and operate an account;

2. To enable you to complete transactions on the platform;

3. To communicate with you about your account and your transactions;

4. To analyze the use of our website and the services we provide;

5. Necessary for legal and regulatory purposes and for the purpose of resolving disputes;

6. To provide you with information about products, services and promotions that may be of interest to you and third parties;

7. Conduct market research to investigate user needs and opinions on issues such as our performance.

You should be aware that you are not obligated to provide your personal information to the company, but if you choose not to do so, we may not be able to provide our services, or your services may be limited.

IP address

We may collect information about your computer, including available IP address, operating system and browser type, system administration information and to report aggregate information to our advertisers. This is statistical data about the browsing behavior and patterns of our users and does not identify any individual.

Information logging program

We may use a browser feature called a "cookie" that assigns a unique identifier to your computer. Cookies are usually stored on your computer's hard drive. We use the information collected from cookies to evaluate the effectiveness of our website, analyze trends and administer the platform.

The information collected from cookies allows us to determine which parts of our website are visited the most and what difficulties our visitors are experiencing when accessing our website. Armed with this knowledge, we can improve the quality of your experience on the platform by identifying and delivering more of the most desired features and information, as well as addressing access difficulties.

We also use cookies and/or technologies called web errors or clear gifs, which are often stored in emails to help us acknowledge that you have received and respond to our emails, and for you when using our website Provide a more personalized experience. We may use third-party service providers to help us better understand the use of our website. Our service providers may place cookies on your computer's hard drive and may receive information that we choose to tell us about how visitors navigate our website, the products viewed and general transaction information. .

Our service providers analyze this information and provide us with aggregated reports. The information and analytics provided by our service providers will be used to help us better understand the interests of our visitors on our website and how to best serve those interests. The information collected by our service providers may be linked to and combined with the information we collect about you while using this website. Our service providers are contractually restricted from using the information received from our website instead of assisting us. By using our website, you agree that we may use cookies for the above-mentioned purposes.

Disclosure of personal information

We use personal information for the purposes specified when you provide such information to us and/or for the purposes set out in this Privacy Policy and/or as otherwise permitted by law. We may provide the personal information you provide to us to our agents, representatives, service providers and contractors for these purposes.

Depending on the needs of the company's transactions with these institutions, we may share users' personal information with financial institutions or insurance companies, and in the case of mergers, divestitures, or other corporate reorganizations, with other companies. We may share users' personal information with the Australian Securities and Investments Commission, the Australian Securities and Exchange Commission, any financial dispute resolution scheme signed by companies, and other law enforcement agencies, regulators, courts, arbitration bodies and dispute resolution mechanisms internationally, as may be required by law. We may share your personal information with your designated advisor if you request it in writing.

We generally require any third party that receives or has access to personal information to protect such personal information and use it only to carry out what it is doing To serve you or us, unless otherwise required or permitted by law. We will ensure that any such third parties are aware of our obligations under this Privacy Policy and we will take reasonable steps to ensure that our contracts with third parties are no less protective of any personal information they disclose to them than our obligations under this Privacy Policy The Privacy Policy promises to you or to us in accordance with applicable data protection laws.

Access and change personal information

You have the right to access the personal information we hold about you and to request that inaccurate and/or incorrect data be corrected, updated and blocked by sending us an email. We will usually respond to your request within 14 days. You may also request the deletion or destruction of your personal information, your account details or your transaction details by sending us an email. The company will only act on your request if the company has not violated its legal and regulatory obligations and compliance procedures. Upon your written request, we will notify you of the use and general disclosure of your personal information. Depending on the nature of your request, there may be a minimal fee for accessing your personal information.

Safety

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure, including implementing appropriate security measures. Existing security measures will be reviewed from time to time in light of legal and technological developments. However, we do not guarantee that such misuse, loss, unauthorized access, modification or disclosure will not occur

retain personal information

We will only retain your personal information for as long as we need it for the purposes described in this Privacy Policy and our own legal and regulatory requirements. Generally, personal information associated with your account for at least five years after your account is closed. Likewise, we generally retain information about your account transactions for a period of five years from the date of the transaction. Personal information will be collected for other purposes in accordance with our policies established from time to time.

Link

This website may contain links to other websites and resources provided by third parties. This Privacy Policy applies only to our website. Access to these third-party websites or sources requires you to leave our website. We do not control these third-party websites or any content contained therein, and you agree that we are not responsible or liable for any third-party websites, including but not limited to their content, policies, failures, promotions, products, services or conduct and/or their any damages, losses, failures or problems related to or arising out of these websites. We encourage you to review all policies, rules, terms and regulations of each website you visit, including the Privacy Policy.

Variety

Our policies, content, information, promotions, disclosures, disclaimers and features may be modified, modified, updated and/or supplemented at any time without prior notice and at the sole discretion of the company. If we change the Privacy Policy, we will take steps to notify all users through a notice on our website and will post the revised Privacy Policy on the website.

contact us

If you have any questions, comments or concerns about our privacy policy and/or practices, please contact us. If you have a complaint about how your personal information is used, please contact us first. If we are unable to resolve your complaint to your satisfaction, you may lodge a complaint with the Privacy Commissioner, who may investigate your complaint further.